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How to Import Articles from Crisp into YourGPT

Follow the steps below to collect the necessary details for importing your articles from Crisp.

To import your Crisp help center articles with YourGPT, you’ll need your Website ID and an authentication method (either an API Key or Credentials).

1. Get Your Website ID

  • Log in to your Crisp account.

  • Go to Settings.

  • Navigate to Setup & Integration in your Workspace.

  • Copy your Website ID.

    Getting wesbite ID

Authentication Type :

1. API Key

  • Create a New Plugin for your workspace.

    Add a New Plugin
  • After creation, you will see your Identifier and Key.

  • Copy both for later use.

    add your identifier and key

2. Credentials

  • Go to Settings in Crisp.

  • Navigate to Account Information.

  • Copy your Email.

  • Your password will be the same as your Crisp account password.

copy the email

3. Import article to YourGPT

  • Go to Helpdesk in the sidebar.

  • Navigate to Articles.

  • Click on Import Articles.

    Import articles
  • Select Crisp.

    Click on import from crips and add the values

✅ With your ID & email, you can now connect Crisp to YourGPT and import your articles.

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