How to Import Articles from Zendesk Help Center into YourGPT

To import your Zendesk Help Center articles into YourGPT, you’ll need three key details:

• Your Zendesk support email address

• An API token

• Your Zendesk domain

Follow the steps below to locate each of these.

1. Login to Zendesk

• Go to your Admin Center.

  

2. To find your Zendesk support email:

• Go to your Zendesk Admin Center.

• Navigate to Accounts> Contacts > Email.

  

This address is used when importing or syncing support content.

3. To generate an API token:

• In the Zendesk Admin Center, go to Apps and integrations > APIs > API tokens.

• Click on “Add API token”.

• Enter a name for the token to help you identify its purpose.

• Click “Create.”

• copy the token

4. To find the Domain:

• Look at the URL in your browser when you are in Zendesk Dashboard. It will be in the format: yourcompany.zendesk.com.

5. Import article to YourGPT

• Go to Helpdesk in the sidebar.

• Navigate to Articles.

• Click on Import Articles.

  

• Select Zendesk.

  

✅ Once you have your support email, API token, and domain, you can configure YourGPT to start importing articles directly from your Zendesk Help Center.